All claim notifications must be sent to: 

Claims Management Australasia Pty Ltd (CMA)
P O Box 672, PENNANT HILLS, NSW 1715
Telephone: 1300 133 903 (24/7 number)
Facsimile: 1300 133 906
General Office: 02 9481 9899

Email:  uniting@claimsmanagers.com.au 

Website: http://www.claimsmanagers.com.au

Alternatively you may contact us:

Uniting Resources
By phone:   General enquiries - 02 8267 4351, 02 8267 4349, 
                    Direct Insurance enquiries 02 8267 4340
By email:      Insurance – insurance@nsw.uca.org,au
                    Property – property@nsw.uca.org.au
In person:    Level 8, 222 Pitt Street, Sydney
By mail:       PO Box A2178 Sydney South 1235, NSW.
By fax:       02 9267 3538

It is important to notify CMA or Uniting Resources Insurance Department of any claim or potential claim as soon as practicable and appropriate action should be taken to minimise the damage and /or loss.

Do not admit liability, even if you think you are at fault. This may prejudice the insurer’s chances of recovery and may result in a reduced settlement.

Incident / Claim Forms can be downloaded from either CMA website (click on the UCA icon) or from the Uniting Resources website on the Intranet.

Claims may be lodged electronically or by mail.

It is important to understand what needs to be reported; the following outlined the minimum criteria.

1. Incident – An incident is any event or occurrence where any of the following apply;

a. There is property damage.

b. Property is considered missing or lost.

c. There is an injury to any person while on property belonging to the church.

d. There is an injury to any person while on property in the legal control of the church.

e. There is an injury to any person while they are considered under the care of the church.

f. Staff employment is terminated and circumstances may involve any of the above.

g. There has been actual breech of any laws or statutes. 

h. Entities receive subpoenas or legal requests.

i. Not withstanding any of the above, an incident also includes near misses where any of the above may have occurred or that an ordinary person considers the result of an action or situation may result in any of the above occurring.

2. Property – Physical items, includes Buildings, Contents, Cash, Personal Belongings that the church is legally responsible for etc.

3. Injury – Harm, includes actual physical harm and trauma.