Submission of claims
All claims are to be submitted or reported for registration to the insurance office within four (4) months of the incident. Because of restraints placed upon us by the insurance industry delayed submissions beyond that time cannot be accepted and must be recognized as a cause for the rejection of the claim.
Settlement of Claims
As all claims under $20,000 are carried by the Insurance Fund, settlement can be made quickly if the correct documentation is provided. To assist in the prompt processing of your claim, it is important that all details on the claim form are completed. Invoices or quotations for replacements/repairs are to be forwarded with the claim. The followings requirements should be noted:
- All claims are to be made for the full cost of the item purchased (inclusive of GST) and the original invoices must be submitted to the Synod Insurance Office who will recover the GST component of the claim.
- Claims made where no invoice is included, and a quotation only is provided can only be settled on a GST exclusive basis regardless of what the intention of the congregation/organisation for later purchase is. In such cases the quotation supplied must detail clearly the cost of the item exclusive of GST.
ALL INCIDENTS MUST BE IMMEDIATELY REPORTED TO THE INSURANCE OFFICE
